Frequently asked questions
You can enter your shipping and billing information in the designated fields on the checkout page. Make sure to double-check that your information is accurate, as any errors could delay or prevent your order from being shipped to the correct address.
Yes, you can typically use a different billing address than your shipping address. Look for a checkbox or option on the checkout page to specify a different billing address.
If you have a discount or promo code, you can usually enter it in the designated field on the checkout page. Some codes may need to be entered in a specific format, such as in all caps or with no spaces. Make sure to click the apply button or enter button to activate the code.
On the checkout page, you should see a list of available shipping options and their associated costs. Select the option that you prefer and proceed to the payment step.
To complete your order, select your preferred payment method and enter your payment information. Review your order details and terms and conditions, and make sure you are happy with your purchase before clicking the "place order" button. You should receive a confirmation email once your order has been successfully placed.
Yes, you can use the bank transfer. But In the meantime, we kindly request that you email or WhatsApp us a copy of your proof of payment to customer@lujowears.com or +2349018221098. This will help us expedite the processing of your order.
