Privacy Policy

Welcome to Lujo Wears. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase. By using our site, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services for you.

• Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, phone number, billing and shipping address, and payment details.
• Automatically Collected Information: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities, including IP address, browser type, device information, and usage data.
• Marketing and Communication Preferences: If you subscribe to our newsletters or sign up for marketing messages, we may collect your communication preferences and the details of your interactions with our communications.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To fulfill your purchases, manage transactions, provide customer service, and communicate order status updates.
• Improving Our Services: To enhance our website, personalize user experiences, and develop new features.
• Marketing and Promotional Communications: With your consent, we may send you information about new collections, promotions, and other updates.
• Security and Fraud Prevention: To protect our business and users from potential security threats or fraudulent activity.

3. How We Share Your Information

We respect your privacy and will not sell your personal information. However, we may share your information with:

• Service Providers: Trusted third-party vendors who assist with payment processing, order fulfillment, website hosting, data analytics, and email delivery. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
• Legal and Compliance Requirements: If required by law, or to protect the rights and safety of Lujo Wears, our customers, and others, we may disclose your information.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner as part of the business transition.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

• Access and Correction: You have the right to access and update the personal information we hold about you.
• Opt-Out: You can unsubscribe from marketing emails at any time by following the opt-out instructions in our communications.
• Data Deletion: You can request the deletion of your account or personal information by contacting us at info@lujowears.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

As a global brand, we may transfer your personal information to countries outside your home country. We ensure these transfers are conducted securely and in compliance with applicable data protection laws.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 16. If we become aware of such data, we will promptly delete it.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Lujo Wears

Email: info@lujowears.com
Phone: +234 901-822-1098